Cookie Policy

Our cookies explained

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Our Cookie Policy details

What are cookies?

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. If you continue to use this site, we will assume that you have provided permission. This is called implied consent.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. More information about cookies (including how to turn off cookies) can be found at www.allaboutcookies.org

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. 

Our Cookie Policy

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

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Your policy document explorer

Take a moment to explore the details of our cover in the policy documents below. Documents apply to all pet insurance policies purchased from 27/09/2020 onwards.

Existing customers

If you purchased your policy before the date shown above, you can log into your account where you can view, amend, and renew your documents right here. If you have not already signed up for an account, then you can register here.

If you purchased your policy before 23rd September 2019, please contact us on: 0345 450 7042

petGuard customers say this...

We pride ourselves on delivering a personal service to every pet owner that we help protect. You don't have to take our word for it though, check out some of our independent reviews to see what our customers have to say! If you'd like to leave your opinion, good or bad we encourage you to submit a review too.